Acceptable Use Policy
Last updated: May 30, 2026
This Acceptable Use Policy ("AUP") sets out the rules for using CloudGrid. It is part of our Terms of Service. The goal is simple: keep the service safe, legal, and reliable for everyone. By using CloudGrid you agree to follow this policy.
Prohibited content
You must not store, upload, or share content that:
- Is illegal, or promotes or facilitates illegal activity.
- Infringes someone else's intellectual property, privacy, or other rights.
- Contains malware, viruses, or other harmful code.
- Sexually exploits or endangers minors in any way.
- Is intended to harass, threaten, defame, or incite violence against others.
Prohibited conduct
You must not:
- Attempt to gain unauthorized access to the service, other accounts, or our systems.
- Probe, scan, or test the vulnerability of the service without our written permission.
- Interfere with or disrupt the service, for example through denial-of-service attacks or by deliberately overloading our infrastructure.
- Use the service to send spam or unsolicited bulk messages.
- Resell or redistribute the service in a way not permitted by your plan.
- Use automated means to abuse, scrape, or place an unreasonable load on the service.
Fair use of resources
CloudGrid runs on shared infrastructure. Please use storage and bandwidth reasonably. We may contact you if your usage is affecting the service for others, and we may apply limits where needed to keep the service stable.
Reporting abuse
If you see content or behavior that breaks this policy, please report it to [email protected] so we can look into it.
Enforcement
If you break this policy, we may remove the offending content, limit your usage, or suspend or terminate your account, depending on how serious the breach is. Where the breach is unlawful, we may also report it to the relevant authorities. We will act reasonably and, where appropriate, give you a chance to fix the problem first.
Changes to this policy
We may update this Acceptable Use Policy from time to time. When we do, we will revise the "Last updated" date above.
Questions? Email [email protected].